With Shadow IT Services, you get unfiltered access to our resources, so you never have to wonder what we’re doing and if you’re getting value from our partnership. We work together not just when your systems alert us to an issue, but even as your business grows and changes.
In addition to our road mapping and CIO level services, you’ll have access to engineering resources in a wide range of skillsets, including impressive response times, and escalation paths for critical situations.
More than just an I.T. ticket support team.
Put your critical infrastructure, hardware and data in the hands of experts who have done it all. Our managed services extends your team, giving you access to new skills and deployment technologies to help you think big and move fast.
Clear out your backlog and get proactive at work. Shadow IT Services delivers rapid response, remediation and monitoring of your technical systems.
We’ll help manage your workflow efficiently and effectively with best practices in router configurations, firewall software updates, security, VPN creation and more.
Storage and Storage
We’ll help simplify your storage management while enhancing your data protection and availability with software updates, SAN best practices, volume creation, performance break/fix analysis, and more.
We’ll help you innovate faster with best practices for Window server operating upgrades, updates and migrations (Azure), maintenance, configurations, and more.
We’ll help keep your data safe and secure with backup best practices, software updates, verification, testing, disaster recovery setup, and more.
We’ll help increase your IT productivity, efficiency, agility, and responsiveness with server upgrades, software updates, and virtualization of networks, desktops, storage, and more.
We have high-level engineers to backup our level 1 techs. We like to say our level 2’s are all level 3’s. Packages include expert technical support 24/7.
Stop Trying to Manage IT All on Your Own
In order to properly manage all your business’s technical requirements you need to be an expert in everything. Which is impossible. With managed services you get all the expertise and resources you need to make your technology work the way it should for your business.
WE PROVIDE EXPERT SUPPORT ACROSS THESE TOP COMPANIES
…AND MANY MORE
Is Your Business Faced With These Issues?
Put your critical infrastructure, hardware and data in the hands of experts who have done it all. Our managed services extends your team, giving you access to new skills and deployment technologies to help you think big and move fast. Clear out your backlog and get proactive at work. Shadow IT Services delivers rapid response, remediation and monitoring of your technical systems.
Are you being asked to do more with less financial resources for your IT budgets?
Do your employees have so many projects and operational work that they are behind in architectural design and optimization?
Are your hardware and software on active support and maintenance contracts?
Are you able to keep up with infrastructure patches, AD Clean Up, EOL Windows Server OSes?
Have you been worried about the upcoming data center maintenance downtime because your engineers haven’t had the time to ensure everything is ready?
How many sleepless nights have you and your IT team experienced because you know that work keeps piling on with no relief in sight?
Partner With Shadow IT, We Can Help!
The list of technical disciplines you’re responsible for managing seems to never end, but the resources and budgets to manage it all gets tighter every year. Shadow IT Services created our IT managed service offering to take the uncertainty out of complex technical projects, providing your team with assistance on the requests taking up most of your time. Our Solutions >>>
Maximize time for resolution of issues and operational work: wide bench of certified engineers with vast experience and knowledge.
Another set of eyes: Have you ever looked at a problem for hours and can’t solve it? Someone else looks at it and sees the resolution in 5 minutes.
Our clients need to focus on their core responsibilities, mission, and vision-not drown in the minutia of operational work.
We are your back up: our clients have small IT staff and can’t take a vacation or be out sick due to so much work.
Subject matter experts: It’s hard to keep up with changes in technologies and our architects have vast experience in design and maintenance of new technologies across many platforms.
Your Future With Us as Our MS or PS Client
Partnering with Shadow IT Services will transform how you do business. We are the evolution of managed IT services. Our Experts >>>
Architectural review and gap analysis.
Server OS patches and firmware updates.
Miscellaneous items that have been piling up.
Documentation that your audit department has been asking for.
Data protection and high availability resources.
Day to day maintenance tasks reduced.
Improved security posture, availability, and performance.
Solving the most challenging IT problems for your business.
Offering the best IT services for your business needs. Choose between our Managed Service or Professional Service plans. Delivering end-to-end technology managed services for business, education and industry.
With Shadow IT Managed Services, we will monitor critical systems and end points providing performance monitoring, patch management, and antivirus services. We also schedule preventative maintenance and regular health checks, all while delivering a combination of onsite and remote support.
Customers must protect their critical data from hardware failures, natural disasters and ever present cyber security attacks. With our Shadow IT Protect service and cloud back up solutions, we will give you the piece of mind that your data is secure and protected.
Shadow IT Secure services are provided through our security partner Recon Infosec. In large enterprise environments, security is typically done by separate teams from the system and network group. This is an additional layer of protection for the business. Our approach is the same – We are looking out for you, they are looking at for all of us.